MarketKing Review PROS & CONS (2022)

MarketKing can help turn the WooCommerce store into a powerful platform where customers can buy from a wide range of sellers, and those sellers have complete control over their products, orders, payment, shipping, etc. But what makes MarketKing stand out from the crowd of other high-quality multi-vendor marketplace plugins? This MarketKing review will show the…
MarketKing Review PROS & CONS (2022)

MarketKing can help turn the WooCommerce store into a powerful platform where customers can buy from a wide range of sellers, and those sellers have complete control over their products, orders, payment, shipping, etc.

But what makes MarketKing stand out from the crowd of other high-quality multi-vendor marketplace plugins? This MarketKing review will show the features plugin offers and how you can use them to create the perfect marketplace.

MarketKing Review

Among the many features, integrations, and modules that the plugin offers, we can single powerful seller dashboard, a complex commission system, seller registration forms, branded vendor invoicing, seller staff, earning reports, badges, etc.

MarketKing features.

Despite having many features, MarketKing has been carefully created to ensure that even complete beginners to the world of eCommerce would have no problem mastering its features.

For those that run into issues, the documentation is packed with easy-to-follow instructions and tips that can assist you with any issue.

MarketKing is one of the most powerful and user-friendly multivendor plugins.

Features (below mentioned mostly come in paid version):

  • Vendor dashboard
  • Vendor product management
  • Sell simple, variable, virtual, and downloadable products
  • Inventory management
  • Cross-selling and upselling
  • Unique storefronts and product pages for vendors
  • Vendors can create coupons with usage limits, min and max spend, etc.
  • Vendor reports about revenue, profits, sales, etc.
  • Customers can leave feedback and reviews (vendors can reply or report reviews)
  • Option to follow favorite stores
  • Issue refunds
  • Zone-based advanced shipping
  • Store notices
  • Messaging system between admins and vendors
  • In-store help system including three support methods
  • An option that vendors have a team and staff members with configurable permissions
  • Customized PDF invoices and packing slips for vendors
  • SEO settings
  • Vendors can set store policies
  • The commission system allows setting commissions (flat, percentage, combined commissions, by vendor, category, or tag)
  • Using the order splitter system, orders from many vendors are divided up into smaller orders called suborders.
  • Import and export vendor products
  • Send inquiries and messages regarding products to vendors
  • Sales, commission, order, and registration statistics for the marketplace with beautifully charted data
  • Automatic or manual approval for vendor registration using 9+ custom fields
  • Announcement system feature
  • Detailed payout history for vendors
  • Vendor vacation module
  • Configurable features and limits for vendor groups and memberships
  • Gropu transfer rules (for example, when a vendor sells over a particular amount, they are automatically transferred to the VIP group with a higher commission rate
  • Configurable requirements for vendor documents verification
  • The abuse reporting system for reviews
  • The plugin can be integrated with B2BKing (another plugin from same author is SalesKing)
  • Configurable design and conditions for vendor badges and achievements
  • To have access to more features, vendors can buy membership packages or subscriptions

Admin Backend Options

If you’re an administrator, you can access MarketKing‘s tabs and settings.

MarketKing plugin settings.

Here you will find options such as:

  • Dashboard – In the dashboard, you’ll find detailed information about a summary of vendor sales, commissions, orders, newly registered vendors, along with an easy-to-understand assessment of overall performance and performance over time.
  • Announcements –  You can send announcements to all merchants or particular groups of vendors. Select “New Announcement” and create your announcement the same way you would for a typical blog post.
  • Vendors Groups– Merchants can be grouped. For example, you can create a group for newly registered sellers and another for rewarding best-selling vendors with certain perks.
  • Vendors – All merchants that have registered are listed in this section.
  • Messages – Internal messaging system that provides vendors to communicate with you (admin).
  • Payouts – MarketKing’s payout system makes it easy to make payouts and keep track of vendor payments.
  • Reports – In the admin backend, a dedicated reporting panel displays new registrations, order numbers, sales & commissions per vendor, and for the overall marketplace.
  • Commission Rules – You can set extensive commission rules.
  • Abuse Reports – Customer-vendor conflicts will always be present. There is an ‘Abuse Reports’ option where you can read complaints and decide what action to take.
  • Store Reviews – Customer reviews are presented on the vendor page. Vendors can report reviews or add replies. Vendors can also get notified about reviews through email. The marketplace admin can view all reviews in the site backend.
  • Memberships – Vendors can purchase packages, addons, and subscriptions straight from the vendor dashboard. Each package is associated with a group, and you can configure features, restrictions, and limitations for each group.
  • Verification – When a vendor signs up, you can request evidence such as proof of identification and use the Verification Requests panel to keep track of those papers.
  • Badges – Configure and manually or automatically issue vendor badges depending on groups or circumstances (order number, sales value, registration time). Every 24 hours, caching mechanism updates vendor badges to keep them up-to-date.
  • Refunds – Here, you can see a list of refund requests that vendors have approved. It is possible to indicate a refund as finished after being processed via the payment gateway.
  • Signup – Customize signup forms that customers and vendors will need to fill. Additional fields for registration can be added, and you can choose to automatically approve or reject new vendors before they can begin selling.
  • Seller Docs – In this section, you can create documentation articles that your vendors can use as a source of relevant information. This is especially helpful for onboarding new vendors or answering commonly asked inquiries.
  • Settings – This tab consists additional settings you can enable and configure.

Pro Modules

Using the Pro Modules menu (available in paid version of the plugin), you can turn on or off features depending on what you wish to have enabled on your site.

MarketKing pro modules.
You can enable or disable features you intent to use or don’t need.

Vendor Registration

Configure registration options and custom fields for vendor registration.

MarketKing customize vendor registration form.

MarketKing vendor registration fields.
You can customize the registration page that vendors will use when registering on your site.

Store Policy

Merchants can insert their own specific terms and conditions that apply to their business thanks to the “Store Policies” module.

MarketKing store policies feature.
Vendors can customize their own store policy or use the default policy provided.

Advanced Shipping

Vendors can set up their own delivery options for their products using MarketKing’s comprehensive shipment module.

MarketKing seeting shipping zones.

From the vendor dashboard, vendors can set the shipping options and available methods by zone.

Vendor Products Import & Export

In addition to bulk product imports, this MarketKing module enables vendors to download customizable CSV lists of their items.

Store Support

Using MarketKing’s support module, vendors can take care of customer service for their products and orders.

MarketKing vendor support options.
Vendors have three available ways to provide support to customers.

Vendors have three options for customer assistance when this module is enabled:

  • Messaging module
  • External URL like vendor’s own ticketing system, forum, etc.
  • Dedicated support email

Vendor Verification

You can request and evaluate papers from your vendors using vendor verification tools. Vendors upload items using their vendor dashboard, and site admins can review, approve, or reject items uploaded by vendors from the admin backend.

MarketKing seeting required verification documents.
As a site admin/owner you can set or add new documents which you will require for vendor verification.

Selecting and configuring the documents or items you want vendors to upload is simple. You just give each one a name and a brief description. There are certain things like “Proof of Identity” or “Proof of Address” that MarketKing predefines by default, but you may customize anything here and add as many items as you like.

Refund Requests

The refund request module offers several features:

  • Customers can use their My Account panel to seek full or partial refunds on their purchases.
  • Refund requests are sent to the vendors, who then can approve or reject them.
  • It’s up to the administrator to handle the refunds and return money after the refund is authorized by the vendor.
  • Customers and sellers can communicate and resolve issues using the built-in conversations tool.
MarketKing refunds requests module.
Vendor will see all refund requests and can further exchange messages with buyer and in the end decide if refund request will be approved or rejected.

Vendor Badges & Achievements

Admin can use the vendor badges module to customize and display particular vendor badges on the vendor’s personal page and product pages.

MarketKing vendor badges.
As a admin/site owner, you can create vendor badges based on certain conditions.

Complex setups can be achieved by linking certain badges to specific vendor groups or individual merchants. For example, when it comes to membership packages, you can grant unique badges to merchants that buy particular subscription levels.

Seller Documentation

Using the vendor documentation module, admin can create a repository of relevant materials and information for vendors. Useful for vendor onboarding, this is a key tool for reducing the support burden.

Articles will  constantly be available from the vendor’s dashboard. Instead of addressing the same queries for each vendor separately, this will be a huge time saver.

Admin can also set article visibility based on merchants or vendor groups.

Vendor Membership Packages

Using the membership packages module, vendors can buy packages, add-ons, or memberships right from their vendor dashboard.

MarketKing vendor membership packages and subscriptions.
Vendor membership packages and subscriptions.

Each package is associated with a vendor group. You can configure features, restrictions, and limitations for each group. When vendors purchase a particular package, they are moved to a group associated with it.

MarketKing vendor packages.

Store Reviews

Admins and shop managers can monitor and respond to customer reviews, vendors’ responses to reviews, vendors’ reports of negative reviews, and change reviews left by customers.

When this module is activated, a dedicated “Feedback” panel appears on the vendor’s public shop page.

MarketKing vendor store reviews.
Vendors will be able to see all the reviews received.

There is also a rating average at the top of venor storefront. Using this option, buyers can rapidly examine customer reviews to understand how other customers feel about the vendor or his products.

Vendor Teams & Staff

For each vendor, MarketKing’s vendor teams/staff module enables them to build up team member/staff accounts that can be used for various roles in the management of their store.

Members of the team can access the vendor dashboard by logging in, but they will only be able to see panels and pages that the vendor has set up for them.

MarketKing team and staff members.
Vendors can add team and staff members and set permissions for them as well set to which panels they will have access to.

Using the Teams & Staff module, each vendor has a “My Team” page in their vendor dashboard where they can add team members and set permissions for each of them.

The vendor can activate or disable all panels that the vendor has access to for each team member.

Vendor Invoices

Each of your vendors can have their own invoices, complete with their logo, shop name, address, and other relevant information.

A plugin called “PDF Invoice & Packing Slips” must be installed to utilize this module fully functionally.

Store SEO

The SEO feature of the plugin lets shop owners customize their store pages’ titles, meta descriptions, and meta keywords.

Vendor Withdrawals

This module allows you to pay vendors by allowing them to request withdrawals.

MarketKing requesting withdrawal.
Vendors can request balance withdrawal from their seller dashboard.

Store Notice

With this module, vendors have a special area dedicated to store notices. Vendors can then pin a notification or message to the top of their store’s pages from time to time for various reasons.

MarketKing store notices module.
Vendors can set store notice that will be displayed at the top of store’s pages.

Notifying customers about sales, some news, etc., are some good examples of usage.

Single Product Multiple Vendors

Allows you to have multiple vendors selling the same product.

MarketKing multiple sellers feature.
Multiple sellers can sell the same product.

Abuse Reports

Customers on your marketplace can quickly report questionable items with this module. Some examples include spammy products or descriptions, false goods or descriptions, harmful links, etc.

MarketKing abuse reports module.
Admin can see all abuse reports in the admin backend.

Only logged-in users will notice a tiny “report abuse” button under each product when this module is activated.

Vendor Vacation

Using this module, vendors can show a “on vacation” message to customers.

MarketKing vacation mode feature.
Vendors can schedule vacation mode. During that time products cannot be purchased.

This will mean that vendor has temporarily paused their store’s operations, and their items will be hidden from the store and cannot be bought while this is enabled.

Vendor Payouts

Vendors’ account balances grow as they sell products, making money available for payout. MarketKing allows vendors to see their balance and history of payments.

The “Set Payout Account” button and popup can be used by each vendor to set up a payment method in their vendor dashboard.

MarketKing vendor payout methods.

In MarketKing -> Settings -> Payouts, an administrator can customize the available choices. The administrator can configure a new method or select from preexisting options (PayPal and Bank Transfer).

MarketKing payout settings.

Wholesale & B2B – B2BKing Integration

MarketKing integrates with the B2BKing plugin if you want to provide your seller’s option to handle wholesale customers. As a stand-alone plugin, the B2BKing must also be bought separately.

Another great plugin from the same developer is SalesKing. Great plugin for overseeing sales agents/sales reps and sales teams.

Favorite Stores

Customers can follow their favorite sellers.

Color Scheme Customization

Change the color scheme of the vendor dashboard.

Messaging

In the messaging module, admin can have one-on-one chats with vendors. This makes it easy to communicate quickly. Vendors, admins, and other participants can leave messages and communicate with each other (as opposed to announcements, which cannot be replied to).

MarketKing allows messaging between vendors and admins.
Example of the conversation in the vendor dashboard.

Vendors can see messages in their own dashboard, and they can also be notified of messages by email, depending on their email preferences.

Product & Vendor Inquiries

This module allows communication between customers and sellers. With a dedicated tab, customers can immediately inquire about products in the vendor’s store.

MarketKing vendor product inquiry.
Customers can use inquiry form and ask sellers any questions concerning the products.

Vendors will see customer inquiries in their dashboard messaging tab and customers can see it from their My Account page.

Announcements

Announcements module enables site admin to write and post announcements. Vendors can be alerted of announcements through email based on their email preference settings in their vendor dashboard.

MarketKing announcements feature.

MarketKing creating announcements admin.
Admins can create announcements and set which vendors will see them.

It is possible to restrict which vendor groups or individual vendors can access a certain announcement.

MarketKing vendor announcements.
Vendors can see announcements from their dashboard and reply.

Coupon Management

Allow vendors to create and manage coupons for their products.

Vendor Frontend Dashboard

Each vendor has its own dashboard where they can log in and see all of the information related to their items, sales, profits, and more.

MarketKing seller dashoard.
Vendor frontend dashboard.

Vendors have various management capabilities over their stores:

  • Vendors can create their own invoices with their own branding.
  • Set zone-based shipping
  • SEO settings for each vendor’s online storefront
  • Vendors can provide support via external URL, dedicated email, or the built-in message panel.
  • Set store policies, notices, vacation settings, etc.
MarketKing vendor store management.
Vendors can manage various aspects of their store.

Vendors each have their own shop page, which is customized to their preferences:

  • There are three built-in themes that can be used for the store’s appearance.
  • The settings of each vendor’s storefront determine how it appears to customers.
  • Custom design with tabs, inquiries, follow button, etc.
  • The interface allows vendors to customize their profile and banner pictures.
MarketKing vendor storefront.
Example of particular vendor store page.

Each vendor gets access to a separate earnings page that displays all of their profits in their vendor dashboard. They can see monthly charts, daily sales, individual orders, and various other statistics in this section.

MarketKing vendor earnings reports.
Each vendor has access to detailed graph and statistics regarding its store operation.

Vendors can create and manage coupons for their own products using the coupon management feature. When the coupon module is enabled, vendors access a special “Coupons” panel on their vendor dashboard.

MarketKing vendor coupon management.
Vendors can create and manage coupons from their frontend dashboard.

When creating or editing a coupon, sellers have access to the same native WooCommerce tools and interface for coupons as the admin has, except for certain constraints.

A unique frontend dashboard is available to vendors, which allows them to manage their items, order statuses, earnings, personnel, and other important information.

Vendors can examine all of their orders, filter and search for them based on their status, customer, date, or items.

Sellers can create and configure simple products, variations product tags, digital downloads, categories, upsells, linked products, etc.

MarketKing adding products to sell.
Vendors will see familiar WooCommerce dashboard when adding products from their dashboard.

Each vendor can add images, documents, and files using the uploader tool that has been integrated into the dashboard. Vendors only have access to their own files library.

Using the vendor dashboard, sellers can take control of their order management. They can add order comments, specify downloadable product permissions, download invoices or packing slips, etc.

MarketKing vendor order management.
Vendors can any time see all orders made on their store.

The shop policies are set by each vendor. A dedicated policies tab will be available on the vendor’s shop page.

Seller invoicing allows each vendor to customize their invoice parameters using the vendor invoicing function. A PDF invoice is automatically created and made available for download through the order page for each purchase and suborder.

Vendors can provide information such as their shop name, location, logo, as well as any customized information like VAT for the invoice.

Pricing

MarketKing comes in free and pro version. Free version can be downloaded from WordPress repository. Pro version has only one pricing plan as a one-time payment. Its price is $139 for usage on a single site and support for 1 year.

Free version features:

  • Modern full screen vendor dashboard
  • Backend store pages, vendor management, store profiles, etc.
  • Payouts management
  • Basic vendor registration and approval system
  • Vendor product and order management
  • Backend dashboard with charts
  • Supports simple products only

MarketKing Review Conclusion

You can build your own multi-vendor marketplace with MarketKing. As a site owner you will earn commissions and subscription fees while building a successful marketplace.

As a result of using the plugin, you can create a marketplace where multiple vendors can sell their products, and you get paid a commission with each sale.

Plugin is packed with vast amount of useful features with affordable price compared to other available tools. I higly recommend using MarketKing. You can use full live demo to test plugin and see how the plugin works for sellers, admins and customers.

MarketKing

Pros

  • Cross-selling and upselling feature
  • Unique storefronts and product pages
  • Coupon management
  • Store notices and announcements
  • Verification and badges
  • Zone-based advanced shipping
  • Packed with vast amount of features

Cons

  • Can become expensive in you intend to use the plugin on several sites

DISCLOSURE: Posts may contain affiliate links. If you buy something through one of those links, I might get a small commission, without any extra cost to you. Read more about it here.

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